The ServiceNow integration in CloudDefense enables seamless incident management by directly connecting your application security alerts with your ServiceNow workflows. This integration helps your team quickly prioritize, respond to, and resolve security issues.
How ServiceNow Integration Helps?
Streamlined Incident Management: Automatically generate incidents for security vulnerabilities, compliance issues, and policy violations directly in ServiceNow.
Comprehensive Visibility: Maintain a clear view of your application's security posture and scan results within your existing ServiceNow environment.
Efficient Collaboration: Facilitate quicker decision-making and issue resolution by centralizing security alerts in your ServiceNow workflows.
Setting Up ServiceNow
Go to the Integrations tab in the navigation bar. Look into Team Tools and select ServiceNow from the available options.
On the ServiceNow integration page, click the green New Integration button on the right side of the screen.
A pop-up window will appear. Choose a CloudDefense team from the dropdown and press Next Step.
Provide your ServiceNow Project Key and Domain_name / Organization after that click Next Step.
Enter the ServiceNow Username and ServiceNow Password in the final step and click the Integrate button to finalize the integration.
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